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Via Aurelia, 238 - 57013 Rosignano Solvay - LIVORNO
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FAQ

1) What is the difference between a tour guide and a driver-guide?
For those of you who are booking private tours for the first time, perhaps a little clarification would help. A tour driver and a tour guide are not the same. It is to your advantage when booking a private tour to be sure that you understand the difference and know in advance what you are paying for. A tour guide has a license, usually issued by the state / country. He or she has attended school to learn all about the sites you will see. A guide is permitted to go into the historical sites with you and tell you about the history. Naturally, their services will cost more. A tour driver is not licensed, has not attended "guide" school, and is not permitted inside the site to tell you about the history. Naturally, their services will be more economical. Many drivers are just as well versed in the area history as the guides. The difference of course is that they have to tell you the facts before you go inside.

2) What is the difference between a tour guide and a tour escort with bus with over 8 passengers?
We offer two different services that of course are quoted differently,
a) Bus with driver and tour guide. A tour guide has a license, usually issued by the state / country. He or she has attended school to learn all about the sites you will see. A licensed guide is permitted to go into the historical sites with you and tell you about the history. Naturally, their services will cost more.
b) Bus with driver and tour escort , which is training to be a guide but doesn't have a permit. Honestly their service is more requested since they study a lot and most are still at school, and give more or less the same information the professional guides do. They speak English and are well mannered. However due to strict Italian laws & regulations that protect officially licensed guides, our tour escorts can explain the sights only from inside the vehicle, but are not allowed to do so once they are outside the vehicle. Naturally, their services will be more economical.

3) Do i get the driver requested?
I wish i could guarantee for your tour the driver requested .You probably read about him or he was suggested by a friend and knowing that he will be assigned to you maybe will let you feel more secure about booking a tour with us. I will be honest with you and not lye saying, yes he will be assigned to you knowing that there are many things that can change from now to the day of your tour. We schedule the drivers tours at the beginning of each week and try our best to assign to each client the driver requested .This happens most of the times but not always. Please be reassured that all the drivers used by Tuscan People are trained to be friendly , informative and safe. Some are more fun some more informative but the important thing is that you will be satisfied with them!!! Remember it takes years to get a good reputation and one unsatisfied client to ruin it , so do not worry you will have a great time with our tours. If you have a preferred driver or more then one, when you book a tour please let us have the list so we can try to satisfy everyone!!!

Phone +39 0586 76.09.81 - Fax +39 0586 79.39.48 - Cell. +39 335 59.14.640 - info@tuscanpeople.com
 

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